Dear Customers,

There are no refunds or returns. All sales are final.

Products may be returned and refunded if tampered or faulty. We allow 14 days to notify our team of faulty goods.

All other product please allow 1-2 weeks to ship.

If you made a mistake on your order you have to notify us via email at Jonathan@FFFPostalService.com immediately.

If your order has already been processed, it can not be changed. Please make sure your address, contact, and order is correct before proceeding with your final order.

Shipping Information

The Future Family Friend Postal Service ships worldwide, and we usually process and dispatch orders within 1-2 business days of receipt of your order unless stated on the product page. Some products may take 10-15 business days to ship . You will receive an email including the link to track your parcel shortly after we arrange your shipment.

NON-US CUSTOMERS

Our shipments are DAP (delivery at place), which means that the recipient of the shipment must take charge of any eventual import duties and taxes before or after receiving the international order(s). Import duties are charged once the parcel reaches its destination country. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies vary from country to country. It may be a good idea to contact your local customs office before you order, so you are not surprised by charges you were not expecting. Please note that customers take full liability for all shipment costs and any eventual customs charges even if they refuse to accept a parcel due to high import duties or taxes.

RETURN INFORMATION

All Sales Final. Please be sure to order your correct size as measurement charts are available for each product. If for any reason the product comes damaged, please inquire within to Jonathan@fffpostalservice.com